Last updated: 2026
1. Who We Are
Hants Garden Care provides gardening, landscaping and related outdoor services across Hampshire, the Isle of Wight, Dorset and Wiltshire.
2. What Information We Collect
We may collect personal information that you provide directly to us, including:
- Your name
- Your email address
- Your phone number
- Your preferred contact method
- Your area or location details relevant to your enquiry
- Details about the service you need
- Any information you include in your message, email, WhatsApp or phone enquiry
3. How We Use Your Information
We use your information to:
- Respond to your enquiry
- Provide quotes or service information you have asked for
- Arrange, discuss or carry out gardening and outdoor services
- Communicate with you about your enquiry or booking
- Keep basic business records relating to enquiries and work carried out
4. Our Lawful Basis for Using Your Information
In most cases, we use your personal information because it is necessary to respond to your enquiry and take steps at your request before potentially entering into a contract for services.
In some cases, we may also use information where it is necessary for our legitimate interests in running and managing our business properly, provided those interests are not overridden by your rights and interests.
5. How Enquiries Through the Website Work
If you use the contact form on this website, the details you enter are sent to us by email so that we can respond to your enquiry. At present, those enquiry details are not stored in a website database.
6. How Long We Keep Your Information
We keep enquiry information only for as long as reasonably necessary to deal with your enquiry, any related follow-up, and our normal business record-keeping requirements.
7. Who We Share Information With
We do not sell your personal information. We may share information only where reasonably necessary, for example:
- With email or website service providers involved in running the website and handling communications
- With trusted suppliers or contractors where necessary to provide a requested service
- Where required by law or to protect legal rights
8. Cookies and Website Data
This website may use standard website technologies and server logs to help the site function properly and remain secure. If you later add analytics, advertising cookies or other tracking tools, this policy should be updated to explain that clearly.
9. Your Rights
Depending on the circumstances, you may have rights over your personal information, including the right to request access, correction, erasure, restriction or objection.
10. Complaints
If you have concerns about how your personal information is used, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO).
11. Third-Party Services
If you contact us through WhatsApp, email or other third-party platforms, your use of those services is also subject to their own privacy policies and terms.
12. Changes to This Policy
We may update this privacy policy from time to time. Any updates will be published on this page.
13. Contact Us
If you have questions about this privacy policy or how we use your personal information, please contact Hants Garden Care using the contact details shown on this website.